Subject to the terms and conditions below and unless otherwise expressly noted or disclaimed elsewhere, Trifecta Wildlife Services, LLC (herein “TWS”) provides a warranty on our material installations against removal or failure due to workmanship for a period of three (3) years from the date of completion of our work.
Warranty Claims and Other General Terms and Conditions:
TWS will not perform work for a warranty claim until after the warranty period starts. If additional service or material installation is requested, beyond the original proposal/estimate or before the warranty period starts, there will be costs and charges to the customer for the said work and materials.
The customer must provide TWS of any warranty claim in a timely fashion. TWS shall provide an initial warranty claim investigation visit at no cost during the term of the warranty when a warrantable claim is made. In an instance of an investigation visit where a warrantable claim is not confirmed, the client will be provided one such visit at no charge, and subsequent visits at TWS’s current inspection rate.
Warranty Clarifications and Exclusions:
TWS must have been paid in full for its Work in a timely fashion as provided in the customer’s estimate, service agreement or invoice, or the above warranty is void. The above warranty is also void if the customer or any other party alters, damages or removes any or all of the work provided by TWS.
This warranty is limited to only the areas having material installations by TWS.
Some systems or materials produced by third party manufacturers may have manufacturer’s warranties. TWS’s warranty shall include any failures within the workmanship with respect to these product’s installation (defined as failing to meet manufacturer’s standards), but does not include any warranty on the material’s or products themselves. It is up to the customer to register those products and follow any procedures with respect to manufacturer’s warranties.
TWS’s warranty does not provide inclusive coverage against animals entering, damaging, or having presence within, on, or around, a structure, or land area, where services have been provided. Animal damage, entrance, or presence in an area not having been worked on by TWS constitutes a new project and additional service fees will be required for animal removal and material installations.
New construction gaps or damage as a result of a providential event (Mother Nature), neglect, new construction, or damage, alteration, or removal of work completed by TWS, or any other new modification to the structure, or land area, is not warrantied and shall void the warranty when the client has not notified TWS that there has been or will be modification to the structure, land area, or TWS material installations in any way. Any modification to the structure, land area, or TWS material installation may require additional work performed by TWS to exclude/deter animals at an additional service fee to the client.
This warranty shall not cover any costs of rental equipment needed to resolve a warranty claim, or any costs associated with any animal waste remediation/removal.
If the structure, or land area, changes ownership, the warranty shall transfer to the new owner upon full payment from the stated client for the duration of the warranty period.
DISCLAIMER OF ALL OTHER WARRANTIES: EXCEPT FOR THE EXPRESS WORKMANSHIP WARRANTY ABOVE, ALL OTHER WARRANTIES, CONDITIONS, REPRESENTATIONS, INDEMINITIES AND GUARANTEES WITH RESPECT TO TWS, ITS WORK OR THE CUSTOMER’S PROPERTY, WHETHER EXPRESS OR IMPLIED, ARISING BY LAW, CUSTOM, ORAL OR WRITTEN STATEMENTS BY TWS OR ITS EMPLOYEES (INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTIBILTIY, SATISFACTION OR FITNESS FOR A PARTICULAR PURPOSE), ARE HEREBY EXCLUDED AND DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW.
(Revision Date November 12, 2019)